Quest for Greatness Part 5 of 8

“Those who build great companies understand that the ultimate throttle for any great company is not markets, or technology, or competition, or products. It is one thing above all others: the ability to get and keep the right people.” Jim Collins, Business Author, “Good to Great”       The ISL community employees featured above [...]

ISL Team Members Win Two CALA Awards

Two ISL-community team members were honored this week at the California Assisted Living Association (CALA) Fall Conference for outstanding service roles.  Ricardo Olvera, Maintenance Director at Whittier Place Senior Living in Whittier, CA was named Outstanding Team Member.  The award is given to the exceptional team member that provides outstanding service and demonstrates a strong [...]

Quest for Greatness Part 4 of 8

“The kind of commitment I find among the best performers across virtually every field is a single-minded passion for what they do, an unwavering desire for excellence in the way they think and the way they work. Genuine confidence is what launches you out of bed in the morning, and through your day with a [...]

Positive Attitude Brightens The Day

From the Desk of Cathy Battles               Human Resources Generalist   While I have not had the privilege of visiting all of the communities in the ISL family, I have had the honor of visiting several.  The one thing that stands out to me the most with each visit [...]

Quest for Greatness Part 3 of 8

ISL recognizes that community staff teams are the key to delivering excellent care and services to residents. We strive to recruit and retain employees who hold passion for their service to seniors. In return, ISL strives to deliver rewarding careers in enriching workplace environments.   In each community there are shining stars.  Learn more about them [...]

Quest for Greatness Part 2 of 8

Passion for quality senior care is demonstrated every day in ISL communities.   The three employees featured below exhibit greatness in serving community residents well.   More employee stories will be posted in the coming weeks.  At ISL, it is our quest to provide great programs and services to our residents.                    [...]

Giving Back to the Local Community

From the Desk of Carrie Delaney                     Regional Marketing Director  Events have become a great resource for our ISL communities in branding, promotion and, importantly, giving back to the local community at large.  One of the most successful and heartwarming events this year has been “Suitcases For Kids”.   Cypress Place Senior [...]

Quest for Greatness Part 1 of 8

At the 2010 ISL Executive Director Conference in September, top community employees were honored for demonstrating excellent qualities in serving residents.  In a series of eight upcoming blog postings, learn more about each employee and how they assert their greatness. Additional employee stories will be posted in the coming weeks.  At ISL, it is our quest to provide great [...]

Happy 114th Birthday Walter Breuning

From the Desk of Sue Farrow President and CEO We are sending Happy Birthday wishes from the entire ISL family to a very special resident of our community at The Rainbow Senior Living in Great Falls, Montana:  Walter Breuning.  Today he is 114 and is the oldest man in the world.  You will enjoy his [...]

Lack of Understanding Becomes Passion for Paying Back

Having been raised by his grandparents, John Redford, Executive Director of Mission Hills Senior Living in Rancho Mirage, CA, saw the challenges of the elderly at an early age.  His grandmother was bedridden for the last four years of her life.  His grandfather, a robust and thriving man, declined before John’s eyes with memory loss.  “I had [...]